Fortnite players have recently been troubled by a new issue that comes with the “Failed to Download Asset Keychain” error message. Find out how to fix the Downloading Keychain error permanently here. This issue started appearing after the release of patch 19.30 Fortnite Chapter 2 Season 1 in February.
Fortnite is one of the most played battle royale games on the planet and has a highly active gaming community. Every now and then, such issues start annoying users but this one is a bit more frustrating as it leads to the game crashing.
This error occurs when players are trying to start the game or log in to the game, and the system is not able to download the essential resources due to an underlying cause. This prevents users from enjoying the game.
What is the Downloading Keychain Error in Fortnite?
The Downloading Keychain error is a Fortnite issue that arises when players are trying to log in to the game but the game servers are not able to download information on the player’s profile. Thus, the “Failed to Download Asset Keychain” error message appears, the loading screen is stuck, and the game eventually crashes.
The Failed to Download Asset Keychain message signifies that the servers are not able to retrieve information such as profile details, stats, purchases, skins, emotes, and several other things.
When this happens, the game is unable to read the player’s profile and this leads to the crashing of the game. The Downloading Keychain issue has appeared more prominently on Xbox One and Xbox Series X devices, as compared to PS4, PS5, and PC.
What causes this error?
As we have already mentioned that this error appears when the game is not able to download the required information and data from the servers to the device. This can happen due to a number of issues. Sometimes the problem is at Fortnite’s end when their servers are down due to an issue or for regular maintenance.
We are aware of an issue causing some players on Xbox One consoles to crash while logging in.
We are working on a fix and will provide an update when we have more information pic.twitter.com/WDyCr9HIz9
— Fortnite Status (@FortniteStatus) February 16, 2022
However, the other times this issue could arise due to a problem at your end. A bad internet connection, outdated version of the game, or problematic cache files are common reasons behind it.
How to Fix the Downloading Keychain Error in Fortnite?
The Fortnite developer, Epic Games, has acknowledged the issue and confirmed that a patch has been released to fix the Downloading Keychain error. So, if you are experiencing it, you only need to update Fortnite on your device.
We've released a patch for Xbox One consoles to resolve the issue with crashing during log-in.
Please close out of and relaunch Fortnite to download this update. pic.twitter.com/FbNa3Rm9DN
— Fortnite Status (@FortniteStatus) February 18, 2022
However, if the issue is still present even after using the latest version, you can also try the general solutions available below.
1. Check the Status of Fortnite Servers
When you encounter the Downloading Keychain error in Fortnite, you should first check if the game servers are working absolutely fine. To do that, you can visit the Official Server Status page by Epic Games. If the servers are “operational,” then the problem is at your end.
You can also check the official Twitter account of Fortnite Status to know about any current outages. Scrolling through your Fortnite community pages or groups on social media platforms is another way to find the status.
2. Uninstall and Re-install Fortnite
The next solution you can try is to re-install the game. Firstly, uninstall Fortnite from your device. After that, restart your device to clean any temporary cache files.
Finally, re-install Fortnite and log in to your Epic Games account to start playing.
3. Switch your Internet Connection
Sometimes your ISP (Internet Service Provider) can also be the cause behind Fortnite not loading properly and leading to the Downloading Keychain error. So, a simple solution to solve that problem is to switch to a different Internet connection.
You can also try switching to Mobile Hotspot from WiFi, or vice versa to resolve the issue.
4. Wait, and Keep Checking for Updates
If you have tried all the solutions mentioned above but Fortnite is still crashing, freezing, or not loading at your end, then the best thing you can do is to keep waiting.
Wait until Fortnite solves the problem and releases a patch to fix it. Once an update is available, install it and then you can enjoy playing.
Fortnite Downloading Keychain is an annoying issue but Epic Games is frequently monitoring it now. They have also rolled out the patch, so the issue cannot trouble the players anymore.
Whenever major updates are released, such issues are imminent. Once time passes, and more stable updates are available, this issue will be forgotten. Until then, this is how you can deal with it.